Adding a label to an interaction

Add a label to an interaction.

Getting started: If you’re not already viewing an interaction, first click on the interaction in Search & browse or one of your Reports.

Add a label to an interaction:

1. While viewing an interaction, scroll down the page to the Labels area. Click in the Add a label to this interaction box.
   View full size
2. In the pop-up, select the label you want.
   
   View full size

   Tip #1: If the list is too long, you may type part of the label name in the Add a label to this interaction box to filter the list results.

   Tip #2: Don't see the label you want? Type a new label name in the Add a label to this interaction box, select if it should be private (only visible by you) or public, then click the Add button.

   
   
3. The label is now added to the interaction as shown with the gray label box.
   View full size